How do I secure my Apple Pay account from potential hacking attempts?

hello Apple support somebody is trying to get into my Apple Pay and trying to buy stuff I was sleeping and I wake up right now and someone was trying to buy something on Roblox and it declined. I think I’m being hacked or something. My email is if you could email me at. j************@gmail.com



[Edited by Moderator]

Original Title: Apple Pay hacker

Posted on Jan 30, 2026 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2026 4:21 PM

That’s a phishing attempt from scammers and it’s literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.


Identify legitimate emails from the App Store or iTunes Store.

FTC Complaint Assistant

FBI’s Internet Crime Complaint Center


Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

2 replies
Question marked as Top-ranking reply

Jan 30, 2026 4:21 PM in response to jhazmier

That’s a phishing attempt from scammers and it’s literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.


Identify legitimate emails from the App Store or iTunes Store.

FTC Complaint Assistant

FBI’s Internet Crime Complaint Center


Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Jan 30, 2026 4:13 PM in response to jhazmier

Please don't post your personal email addresses. This is a public support site, where doing that will open you up to phishing messages and someone could email you claiming to be from Apple and you may inadvertently give them personal/financial information that could compromise your account.


  • Where did you see the message that the Roblox charge was declined?
  • Do you see this in the Apple Wallet, email, or a notification from Roblox?
  • Did you make multiple purchases on Roblox? In some cases legitimate multiple purchases throughout the day will be bundled in a single charge and that can be attempted in the middle of the night or 12:01 at the end of the day.


Since Apple is not here to see your post and we are simply other users like you who have no access to your account, you can contact Apple directly here. They provide phone or chat support depending on your region.

Contact Apple Support - Apple Support


How do I secure my Apple Pay account from potential hacking attempts?

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