MacBook Pro M5 experiences kernel panic on startup

Hi , i got an Macbook pro M5. I got it one week ago, it curelpanic on startup.

Posted on Feb 1, 2026 1:06 AM

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Posted on Feb 1, 2026 1:29 AM

If you got a defective unit (which is rare but possible), just return within 14 days of your purchase and get another one. After that you would need to get it to service and it may be fixed or replaced under warranty.


But before you decide that:


Did it work at first? Did you migrate all your content from a previous mac? If you did, there is a chance that the panic may involve some old extension that fails flat on the new mac. Start your mac in Safe Mode. Does it still panic?

3 replies
Question marked as Top-ranking reply

Feb 1, 2026 1:29 AM in response to Daniel_Svensson

If you got a defective unit (which is rare but possible), just return within 14 days of your purchase and get another one. After that you would need to get it to service and it may be fixed or replaced under warranty.


But before you decide that:


Did it work at first? Did you migrate all your content from a previous mac? If you did, there is a chance that the panic may involve some old extension that fails flat on the new mac. Start your mac in Safe Mode. Does it still panic?

Feb 1, 2026 3:55 PM in response to Daniel_Svensson

Daniel_Svensson wrote:

Hi , i got an Macbook pro M5. I got it one week ago, it curelpanic on startup.


I would return it / exchange for one that works out of the box as expected...



you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Returns & Refunds - Shopping Help - Apple


Only items that have been purchased directly from Apple, either online or at an Apple Retail Store


MacBook Pro M5 experiences kernel panic on startup

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