Reset App Store balance to change region

Contact Apple Support to request a reset of your account balance to zero.

* United States: 1-800-APLCARE.

* Contact Support.

If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.

Good luck! 👋🏼😉

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.

Contact Apple for support and service - Apple Support

Change your Apple ID country or region - Apple Support