Every time there’s a new Apple update, something gets screwed up! Face ID no longer works. Resetting Face ID does not work. It keeps saying to move the camera lower, which then it’s not even looking at my face. It then says it is unavailable and to check back. It is all up-to-date, it has been restarted, and nothing works!
[Re-Titled by Moderator]
Original Title: Face ID
iPhone 13, iOS 26
MamaNanaBell wrote:
Every time there’s a new Apple update, something gets screwed up! Face ID no longer works. Resetting Face ID does not work. It keeps saying to move the camera lower, which then it’s not even looking at my face. It then says it is unavailable and to check back. It is all up-to-date, it has been restarted, and nothing works!
[Re-Titled by Moderator]
Original Title: Face ID
You can try the suggestions in this link, but if this is an ongoing issue with your iPhone, it's more likely not an iOS caused issue, but a failing hardware issue --> If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If nothing helps, you'll need to schedule an appointment at your Apple Store Genius Bar for evaluation and service options --> Genius Bar Reservation and Apple Support Options - Apple
How do I fix Face ID not working after an Apple update?
