Unable to change series language from French to English
I can’t change from French to English in the two series I bought.
I can’t change from French to English in the two series I bought.
Purchased series often have one audio language track.
What we see in certain countries, is that these series are often available as two distinct store items: one with original audio, and one with local language dubbing. In countries like Canada, French and English editions may both be available, but once bought, the language can’t be changed anymore. If you accidentally purchase the wrong edition, then please contact the Apple Media Services staff to correct this issue. They can assist in undoing the unintended purchase, so that you can buy the title again with the intended audio language track.
On the title details screen, you should be able to scroll down to How To Watch, where you can select between the various buying options. One possible indicator is that the English edition may show “Season x”, while the French edition would show “Saison x”.
Purchased series often have one audio language track.
What we see in certain countries, is that these series are often available as two distinct store items: one with original audio, and one with local language dubbing. In countries like Canada, French and English editions may both be available, but once bought, the language can’t be changed anymore. If you accidentally purchase the wrong edition, then please contact the Apple Media Services staff to correct this issue. They can assist in undoing the unintended purchase, so that you can buy the title again with the intended audio language track.
On the title details screen, you should be able to scroll down to How To Watch, where you can select between the various buying options. One possible indicator is that the English edition may show “Season x”, while the French edition would show “Saison x”.
Unable to change series language from French to English