Unable to sign in iPhone although i have another iphone id

Hello Apple Support,


I recently bought a second-hand iPhone 6s. I already have an Apple ID, but when I try to sign in on this iPhone, I get the following error:


"The maximum number of free accounts have been activated on this iPhone. Could not sign in."


I am unable to use my Apple ID or update apps like WhatsApp because of this issue. Please guide me on how I can sign in or use my Apple ID on this device.


Thank you for your help.




iPhone 6s, iOS 15

Posted on Feb 2, 2026 3:12 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2026 4:42 AM

A message saying, “The maximum number of free accounts have been activated”, is discussed in the support document: If you see “The maximum number of free accounts have been activated” - Apple Support


Apple apparently limits excessive Apple Account creation, or iCloud activation of web-created accounts, on any one device per year (presumably a 12-month period). Your options are:

1. Use a different account that has already been set up on a device previously,.

2. Set up the account on a different device that hasn’t reached this limit (you can then use it on the device that displayed the message previously).

3. Wait until the time limit has passed.


I am also concerned that the phone may not have been properly prepared for sale. The previous owner should have done the things in this article What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support and The All Too Common SAD Reality of Buying … - Apple Community and If you want to buy a preowned iPhone - Apple Support




1 reply
Question marked as Top-ranking reply

Feb 2, 2026 4:42 AM in response to hadia201

A message saying, “The maximum number of free accounts have been activated”, is discussed in the support document: If you see “The maximum number of free accounts have been activated” - Apple Support


Apple apparently limits excessive Apple Account creation, or iCloud activation of web-created accounts, on any one device per year (presumably a 12-month period). Your options are:

1. Use a different account that has already been set up on a device previously,.

2. Set up the account on a different device that hasn’t reached this limit (you can then use it on the device that displayed the message previously).

3. Wait until the time limit has passed.


I am also concerned that the phone may not have been properly prepared for sale. The previous owner should have done the things in this article What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support and The All Too Common SAD Reality of Buying … - Apple Community and If you want to buy a preowned iPhone - Apple Support




Unable to sign in iPhone although i have another iphone id

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