Audio loss/drop outs at M4pro + MOTU 828 (2024)

carsten76 wrote:

Dear community,

I've switched from an intel MacBook to a M4 apple silicon M4pro/24GB RAM on Tahoe 26.2. My main usage are audio productions as well as live performances. during the first performance with the M4 MacBook Pro I've experienced a complete audio loss during the show (really awkward). same in the studio with Ableton live and Logic Pro. As audio interface I use a MOTU 828 (2024). using the MOTU driver extension leads to complete audio loss (sporadically, 1-2 times per hour). with disabled driver extension there are audio drops (same occurance). especially if the Mac comes up from sleep mode it appears in the first 3-4 minutes. Does anyone have similar issues and/or knows a fix for that? Best regards!

Have you queried MOTU support ?

For your third party app—if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates… Contact a third-party vendor - Apple Support

ref: https://motu.com/techsupport