iPhone - Music synced from iTunes on Windows (for over a decade) now "...not available in your country or region"

Many years ago I migrated my purchased CD collection into iTunes on Windows, and synced a selection to my iPhone. This has worked for over 10 years.


Since upgrading to iOS 26 I can no longer play anything on my phone.


None of the music tracks show up in Artists, Albums or Songs. Those tabs are completely empty.

In the Playlists tab I still see my playlists, and all the tracks are grayed out. Attempting to play one results in "This item is not available in your country or region".


To be clear, I don't have ANY music purchased through Apple Music, all of it is from CDs I have owned, in some cases, for 30 years.


Some data points:


  • When I connect my phone to iTunes on my PC via USB, under "On my device" it still lists all the synced music.
  • I can play all the tracks in iTunes on my PC with no issue.
  • I can do a sync to the iPhone in iTunes and it completes with no error.
  • I can play all the tracks on the iPhone if I'm on the same WiFi network, via Home Sharing.


It's only the downloaded tracks that can't be played standalone.


How do I fix this?

iPhone SE (3rd generation)

Posted on Feb 2, 2026 12:52 PM

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iPhone - Music synced from iTunes on Windows (for over a decade) now "...not available in your country or region"

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