Unable to verify payment method when adding a new credit card on Apple Account

I cannot verify payment method during adding new credit card. Where is problem?




[Re-Titled by Moderator]

Original Title: Payment method

iPhone 17 Pro, iOS 26

Posted on Feb 3, 2026 8:02 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2026 8:15 AM

Apple may be checking with your financial institution if the payment method is valid and receiving a negative, or no, response.


Use the document Add a payment method to your Apple Account - Apple Support to review your payment methods such as credit or debit cards.


On a mobile device:

1. Open the Settings app.

2. Tap your name.

3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.

4. Tap Manage Payments.


Check there are not any problems with your payment method. They will usually appear in red lettering. If there are, make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. If everything appears correct, check with your financial institution about the status of your card.


The article: If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods.


- Make sure your payment method is up to date or to try a different one ( If you need to change or update your Apple Account payment method - Apple Support ).


If you cannot see a reason for a problem, contact your financial institution first. Apple does not know why your card is not being verified. If your bank cannot help, contact Apple for assistance with this.


To contact Support, click on this link and choose a method —> https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060


6 replies
Question marked as Top-ranking reply

Feb 3, 2026 8:15 AM in response to bohumil32

Apple may be checking with your financial institution if the payment method is valid and receiving a negative, or no, response.


Use the document Add a payment method to your Apple Account - Apple Support to review your payment methods such as credit or debit cards.


On a mobile device:

1. Open the Settings app.

2. Tap your name.

3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.

4. Tap Manage Payments.


Check there are not any problems with your payment method. They will usually appear in red lettering. If there are, make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. If everything appears correct, check with your financial institution about the status of your card.


The article: If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods.


- Make sure your payment method is up to date or to try a different one ( If you need to change or update your Apple Account payment method - Apple Support ).


If you cannot see a reason for a problem, contact your financial institution first. Apple does not know why your card is not being verified. If your bank cannot help, contact Apple for assistance with this.


To contact Support, click on this link and choose a method —> https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060


Unable to verify payment method when adding a new credit card on Apple Account

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