How to resolve 'com.apple.accounts error 3' when adding an Exchange account in Mail?

When trying to add an Exchange account to Mail I receive this error: The operation couldn’t be completed. (com.apple.accounts error 3.)


I entered my exchange email address, password, and multi-factor authentication code. Then, this error message appears.



[Re-Titled by Moderator]

Original Title: com.apple.accounts error 3

MacBook Pro (M2, 2022)

Posted on Feb 3, 2026 2:14 PM

Reply
1 reply

Feb 3, 2026 4:32 PM in response to vadis5150

vadis5150 wrote:

When trying to add an Exchange account to Mail I receive this error: The operation couldn’t be completed. (com.apple.accounts error 3.)

I entered my exchange email address, password, and multi-factor authentication code. Then, this error message appears.


[Re-Titled by Moderator]
Original Title: com.apple.accounts error 3

Common issue is if you have VPN enabled, if so disable or delete it.

How to resolve 'com.apple.accounts error 3' when adding an Exchange account in Mail?

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