Не удается войти в App Store
Не могу войти в AppStore. Пишет «Не удалось подключиться». С интернетом проблем нет, я меняла дату и время, выходила из аккаунта, прописывала DNS, включала и выключала VPN, меняла регион пребывания. Ничего не помогает.
Не могу войти в AppStore. Пишет «Не удалось подключиться». С интернетом проблем нет, я меняла дату и время, выходила из аккаунта, прописывала DNS, включала и выключала VPN, меняла регион пребывания. Ничего не помогает.
Here are a variety of resources helping with connectivity issues:
Restart your equipment and/or sign out and back in again, and try again.
If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support
If your iPhone or iPad won’t connect to a Wi-Fi network, or if you have related connectivity issues, read this support article --> If you can't connect to Wi-Fi on your iPhone or iPad - Apple Support
Here's a case where using a VPN prevented sign-in --> AppStore - Apple Community
Remove the VPN entirely, don't just turn off.
If none of the resources provide a solution, contact Apple for assistance:
For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple Support - Apple Support
Here are a variety of resources helping with connectivity issues:
Restart your equipment and/or sign out and back in again, and try again.
If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support
If your iPhone or iPad won’t connect to a Wi-Fi network, or if you have related connectivity issues, read this support article --> If you can't connect to Wi-Fi on your iPhone or iPad - Apple Support
Here's a case where using a VPN prevented sign-in --> AppStore - Apple Community
Remove the VPN entirely, don't just turn off.
If none of the resources provide a solution, contact Apple for assistance:
For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple Support - Apple Support
What makes you think the problem is the hardware? What hardware are you using? What system version? If it is very old hardware it may no longer be compatible with the App Store.
Увы, но даже на линии не помогли. Все остальные рекомендации я ранее выполняла. Проблема именно аппаратная… вот как обновила ПО, так и пришла эта проблема
Не удается войти в App Store