Disabled Apple ID in App Store/iTunes prevents updates
My Apple ID is disabled in App Store and iTunes. I already reset my password but still can’t update apps
iPhone 13 Pro Max, iOS 26
Question marked as
Hello,
Read this article If a message says 'Your Media & Purchases account has been disabled' - Apple Support , or there’s one saying, “You cannot login because your account has been locked”. This is not something anybody on this forum can resolve for you. Tap “Continue”, or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
For additional telephone contacts refer to: Contact Apple Support - Apple Support