How can I fix my disabled App Store?

my app store was disabled how can i fix it

Posted on Feb 4, 2026 10:13 PM

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Question marked as Top-ranking reply

Posted on Feb 5, 2026 8:27 AM

Hello,


Read this article If a message says 'Your Media & Purchases account has been disabled' - Apple Support , or there’s one saying, “You cannot login because your account has been locked”. This is not something anybody on this forum can resolve for you. Tap “Continue”, or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


For additional telephone contacts refer to: Contact Apple Support - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 5, 2026 8:27 AM in response to mayanja130

Hello,


Read this article If a message says 'Your Media & Purchases account has been disabled' - Apple Support , or there’s one saying, “You cannot login because your account has been locked”. This is not something anybody on this forum can resolve for you. Tap “Continue”, or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


For additional telephone contacts refer to: Contact Apple Support - Apple Support


How can I fix my disabled App Store?

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