I’m having issues with my Apple Pencil (1st gen) where light strokes don’t register unless I press hard enough. It was working fine until recently. (I use it alot for drawing btw.)
My Pencil has no visible drops, bends, or liquid damage and It’s still within the 1 year limited warranty.
I was wondering if they would view this as accidental damage or a defect? Would it still be eligible for a free repair or replacement?
iPad, iPadOS 17
Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.
If you are unable to correct the problem, you would be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Apple Pencil. If a fault is identified, you'll be in the best possible place to explore your available options:
Genius Bar Reservation and Apple Support Options - Apple
You should note that if your limited one year warranty has expired, unless you have benefit of an active AppleCare+ plan, repairs or exchanges are likely to be chargeable as an out-of-warranty repair.
Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.
If you are unable to correct the problem, you would be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Apple Pencil. If a fault is identified, you'll be in the best possible place to explore your available options:
Genius Bar Reservation and Apple Support Options - Apple
You should note that if your limited one year warranty has expired, unless you have benefit of an active AppleCare+ plan, repairs or exchanges are likely to be chargeable as an out-of-warranty repair.
Apple Pencil (1st gen) pressure sensitivity issue
