Purchase Sharing Settings aren’t updating for all uses

Question

Purchase Sharing Settings aren’t updating for all uses

I am in a family organization to share subscriptions. Purchase sharing is off on my account, however when I try to purchase a book I am prompted to use the family organizers payment method. I am unable to use another method. This is not a problem when I purchase apps or do basically anything else as far as I know. This is an extremely annoying glitch and makes absolutely no sense.

iPhone 16, iOS 18

Posted on Feb 5, 2026 3:34 AM

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Answer 1

Limnos

Level 10

428,849 points

Feb 5, 2026 8:52 AM in response to Rohitneedsapplehelp

This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.

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