I’ve recently bought a new iPad and expect a 3 month free trial of Apple TV
WHEN I sign in I’m only offered 7 days
any help?
[Re-Titled by Moderator]
Original Title: App,e TV trial
iPad Air 3, iPadOS 26
Offers linked to device purchase must be redeemed within a specific period (often within 30 or 60 days - or by a specific date), otherwise they are lost.
You can contact the Support Team using the Support link at top-right or bottom-left of this page. Having evidence of the offer to which you think you are entitled, such as a screenshot, may help.
Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
Offers linked to device purchase must be redeemed within a specific period (often within 30 or 60 days - or by a specific date), otherwise they are lost.
You can contact the Support Team using the Support link at top-right or bottom-left of this page. Having evidence of the offer to which you think you are entitled, such as a screenshot, may help.
Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
Apple's trial offers vary throughout the year. To the best of my knowledge, current AppleTV trials are limited to one week - this corresponding with your observation.
Be aware that many trials are only available to those who have not previously subscribed to the service being trialled.
There was definitely a 3 month offer when I bought my iPad
Does anyone know how I can contact Apple to follow up?
My Apple TV trial lasted only 7 days instead of the expected 3 months on a new iPad
