MacBook Air desktop files missing after repair

I had the battery in my MacBook Air replaced and received a loaner laptop while it was being repaired. All of my desktop data was saved in iCloud. I was able to access everything from my desktop on the loaner computer as well, so I know for a fact it was in the Apple ID. When I received my laptop back after the repair, everything on my desktop was now gone. What's especially weird is that it is JUST the desktop; I have all my downloads and documents that were not saved on the desktop. Unfortunately, the desktop docs are nowhere to be found, and they are really the only things I actually need.

MacBook Air 13″, macOS 15.6

Posted on Feb 5, 2026 10:49 AM

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MacBook Air desktop files missing after repair

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