iPhone Auto-Lock settings show inaccurate times

I’m finding that some of the Auto-Lock settings in iPhone are inaccurate. Here is each setting, and what I’m actually finding:


Setting: 30 seconds, actual: 30 seconds

Setting: 1 minute, actual: 30 seconds

Setting: 2 minutes, actual: 2 minutes

Setting: 3 minutes, actual: 3 minutes

Setting: 4 minutes, actual: 2 minutes

Setting: 5 minutes, actual: 2.5 minutes

Setting: Never, actual: Stopped timing after 10 minutes


iPhone 17 Pro Max, iOS 26.2.1


I had previously posted about an issue where my phone locked after a few minutes at a very inopportune time, when I had the Auto-Lock set to Never, and had placed the phone face down on a table. I restarted the phone, and now the Never setting seems to work. Has anyone else experienced the several inaccurate times above?


iPhone 17 Pro Max, iOS 26

Posted on Feb 5, 2026 5:12 PM

Reply
7 replies

Feb 7, 2026 12:45 AM in response to jla930

  1. Is this your corporate/organisation/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



A corporate profile installed on your iPhone could potentially be contributing to the inaccessibility of certain features. 

Here's why:

  • Restrictions: Corporate profiles can have restrictions placed on apps and functionalities. These restrictions might be limiting some activity, causing it to be unresponsive or quit.
  • Managed Apps: IT departments might deploy specific navigation apps through the profile, potentially blocking certain functions or features.
  • Security Settings: Corporate profiles often have stricter security settings that could affect app or function behavior. This might be causing unexpected behavior of an App or functions.


Here's what you can do:

  • Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and see what is affected. They might be able to adjust settings or suggest alternative apps or features approved for corporate use.
  • Look for App Conflicts: See if your IT department uses a different app through the corporate profile. Conflicting apps might cause crashes.


Additional points to consider:

  • Even if the profile isn't directly affecting the function, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
  • While troubleshooting, make sure you prioritize safety. Don't fiddle with your phone. 


By working with IT and considering these possibilities, you can hopefully identify if the corporate profile is the culprit and find a solution that allows you to use the iPhone to your liking.



Feb 7, 2026 12:46 PM in response to jla930

jla930 wrote:

@LD150, If I had known that you know everyone's spare time schedule, I would have just contacted you personally to check before I posted. If you're insinuating that I have too much time on my hands, well, you don't know my personal situation, nor do I have time to share that with you. See? I don't have too much time on my hands.

You could have reported it instead of trying to be hilarious.


You could also force restart it and test the timings all over again https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios


Feb 7, 2026 11:50 AM in response to LD150

@LD150, If I had known that you know everyone's spare time schedule, I would have just contacted you personally to check before I posted. If you're insinuating that I have too much time on my hands, well, you don't know my personal situation, nor do I have time to share that with you. See? I don't have too much time on my hands.

Feb 7, 2026 12:57 PM in response to LD150

@LD150, thanks for the suggestions. Seriously. But you're assuming a lot.


1) I wasn't trying to be hilarious. I was trying to be something else.

2) How do you know if I did or didn't report it? You commented "instead of trying to be hilarious". This implies that you believe I did not report it. Just as you assumed nobody had time to test.


I appreciate the suggestions you made, but please stop making assumptions about me and everyone else. Thank you.

iPhone Auto-Lock settings show inaccurate times

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.