Changing Apple account email address

How can I change an Apple ID to an updated email address? I no longer have access to the primary email address on my account so I can't turn that one off to be able to update to my new email.

iPhone 13, iOS 26

Posted on Feb 6, 2026 11:19 AM

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Question marked as Top-ranking reply

Posted on Feb 6, 2026 12:34 PM

The support article Change your Apple Account primary email address - Apple Support outlines various methods for changing the email address (Apple ID) you use for your Apple Account while retaining everything in your account.


Read this support article to learn what to do if you didn’t get the email —> If you didn’t receive your Apple Account verification or password reset email - Apple Support



If you find you still have problems getting past the security requirements, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. One tip to using account recovery is to look for options in small blue letters in the main login screen and keep on using those if you find you cannot add the required information for the main request. The post by shoeluvr13 at this link provides additional detail about the account recovery process: Activation Lockout Issues - Apple Community


If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple Support - Apple Support




2 replies
Question marked as Top-ranking reply

Feb 6, 2026 12:34 PM in response to beeatree

The support article Change your Apple Account primary email address - Apple Support outlines various methods for changing the email address (Apple ID) you use for your Apple Account while retaining everything in your account.


Read this support article to learn what to do if you didn’t get the email —> If you didn’t receive your Apple Account verification or password reset email - Apple Support



If you find you still have problems getting past the security requirements, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. One tip to using account recovery is to look for options in small blue letters in the main login screen and keep on using those if you find you cannot add the required information for the main request. The post by shoeluvr13 at this link provides additional detail about the account recovery process: Activation Lockout Issues - Apple Community


If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple Support - Apple Support




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Changing Apple account email address

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