QVC videos not playing on iPad after update

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QVC videos not playing on iPad after update

Today is Feb 6 2026. Per the latest update on the IPAD last week, since then, no one is able to watch current presentations or past recorded presentations of products shown on the QVC website. Many of us have brought this to the attention of QVC via community forums supported by QVC, or social media platforms. Many have responded that they are also having the same problem and it is annoying to say the least. Some viewers have brought it to the attention of the QVC management but it appears as if nothing is being done about the problem. Surely if this continues, QVC will loose a great deal of business as many of us shoppers rely on online retail at other times of the day that when the original showing was aired. I have asked QVC to reach out to Apple but received no response. I have 5 iPads in my home and none of them work with the QVC app or website since the latest update that occurred several days ago. I wanted to bring it to Apples attention and hopefully Apple can address it with QVC directly. Many of us have tried various suggestions on our iPads to see if those methods would work but none have. Thank you, Mary Jo Blanton Billings Mt

iPad Air, iPadOS 26

Posted on Feb 6, 2026 6:54 PM

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Answer 1

LotusPilot

Level 10

303,134 points

Feb 7, 2026 3:00 AM in response to MILKI

First, perhaps understand the Apple Support Community is a user-to-user technical forum. Contributors here are all end-users, just like you. Other than the site Moderators, Apple neither monitor nor participate here. As such, if you hope to reach Apple through these forums, you will be disappointed.

Any issues with third-party web services or associated Apps can only be addressed by the associated Developer(s) - as only they can ensure compatibility with host Operating Systems.

Are you using the native Safari browser App to access QVC? If yes, try using a different browser - such as Firefox, Opera, Google Chrome or Microsoft Edge.

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Answer 2

MILKI Author

Level 1

0 points

Feb 8, 2026 10:47 AM in response to LotusPilot

Thank you for your response, with that, since the title of this forum is Apple Support, one can only think that it is monitored by APPLE. How does an end user like myself get a message to the REAL APPLE SUPPORT. Forgive me for not knowing that you are not apple support, I took you at your word, as APPLE SUPPORT. Many many many of us are experiencing online problems since the latest update to Apples IOS system and need to communicate with them of these problems since it seems everything just gets swept under the rug, because who are we?? Well we buy these expensive products from Apple because of their reliability and when something goes wrong after one of their updates, we loose patience. So again, tell us how we third party users can get a message to the moderators that actually provide support directly for apple products. And yes to answer your question, I have tried other web browsers and nothing is working. Thank you, Mary JO

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