iMessage not working for one contact !

iMessage isn’t working for one contact only , we both have it on but for the other person when i try to enable the number in send and receive it keeps loading but never shows a tick , why??

Posted on Feb 7, 2026 11:22 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2026 3:11 AM

mayara277 wrote:

iMessage isn’t working for one contact only , we both have it on but for the other person when i try to enable the number in send and receive it keeps loading but never shows a tick , why??

Send and receive settings are for your numbers, not the recipient.


BOTH if you do this on your phones...do all 6 steps here, don't miss any out


1.    Settings, Apps, Messages, turn off iMessage   

2.    Settings, Apps, Facetime, Turn off Facetime,   

3.    Power down the phone

4.    Turn on the phone again 

5.    Settings, Apps, Messages, turn on iMessage,   

6.    Settings, Apps, Facetime, turn on Facetime

3 replies
Question marked as Top-ranking reply

Feb 16, 2026 3:11 AM in response to mayara277

mayara277 wrote:

iMessage isn’t working for one contact only , we both have it on but for the other person when i try to enable the number in send and receive it keeps loading but never shows a tick , why??

Send and receive settings are for your numbers, not the recipient.


BOTH if you do this on your phones...do all 6 steps here, don't miss any out


1.    Settings, Apps, Messages, turn off iMessage   

2.    Settings, Apps, Facetime, Turn off Facetime,   

3.    Power down the phone

4.    Turn on the phone again 

5.    Settings, Apps, Messages, turn on iMessage,   

6.    Settings, Apps, Facetime, turn on Facetime

Feb 7, 2026 12:35 PM in response to mayara277

mayara277 wrote:

iMessage isn’t working for one contact only , we both have it on but for the other person when i try to enable the number in send and receive it keeps loading but never shows a tick , why??

If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support

If you can't send or receive messages on your iPhone or iPad - Apple Support

iMessage not working for one contact !

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