Does Apple repair or replace iPads with water damage under AppleCare One?

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Level 1

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Does Apple repair or replace iPads with water damage under AppleCare One?

So unfortunately I dropped my iPad Pro 12.9" M1 1TB silver in the bathtub today. I know, stupid idea to even use it there in the first place but well..

I initially wanted to do Express Replacement since that would've been faster, but since the temporary charge is 2,139€ and I don't wanna tie up that much money I decided to do Send-in instead.

Now, being a technician myself, I am now afraid that Apple is gonna attempt to repair the iPad instead of replacing it? The power and volume buttons are already glitching out and I am pretty sure that this will eventually also corrode the logic board, which might happen after the technicians at Apple have seen my device.

So will Apple attempt to repair it and possibly have it corrode in a few weeks or will they just replace the entire iPad when sending it in instead of express replacement?

iPad Pro (5th generation)

Posted on Feb 7, 2026 1:04 PM

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Answer 1

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LotusPilot

Level 10

303,122 points

Feb 7, 2026 4:07 PM in response to richterich

For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair will be expensive - but significantly less than the cost of purchasing a replacement iPad.

If you have an active AppleCare+ plan - as you indicate - a small excess/deductible fee will be charged for accidental damage claims.

For the benefit of other readers, for out-of-warranty repairs, Apple offers a fixed-price price repair. Eligibility and costs for your region/country here can be verified here:

iPad Repair & Service - Apple Support

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Answer 2

Mac Jim ID

Level 9

64,304 points

Feb 7, 2026 1:27 PM in response to richterich

The decision to repair or replace is made by Apple. As long as you have coverage any future problems will be repaired with the usual fees and deductibles. Logic board replacement is pretty standard as Apple does not do component repair on the board, but you will know more when you get the device back with the repair order.

AppleCare One includes all of the benefits that come with AppleCare+, including unlimited repairs for accidents like drops and spills, 24/7 priority support from Apple experts, quick and convenient Apple-certified service, and battery coverage. AppleCare One also expands theft and loss protection beyond iPhone to also cover iPad and Apple Watch.

Apple introduces AppleCare One, streamlining coverage into a single plan - Apple

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