Hi I have a problem with Photomator 3.4.13 version app on my macbook tahoe 26.2, it doesn't read my CR3 files from my camera Canon R5 mk2, but it used to read it few weeks ago (maybe before some software upgrade, can't say).
Please help me!
MacBook Pro 14″, macOS 26.2
You are correct. Although listed as supported in Tahoe the Canon R5 Mark II .CR3 files do not open in Preview or Pixelmator Pro. They do open in Quick Look (select a file > press the Space Bar) and Affinity. The will also open with Graphic Converter 12, if you have Adobe's DNG converter installed. Some sort of bug I assume.
Feel free to send Apple feedback.
Do you see this problem only with newly taken photos, or (also) with photos you took longer than a few weeks ago?
If it is only with new photos, did you change any settings on the camera recently?
If it is (also) with older photos, did you update your macOS version recently?
Also, my old photos (CR3 files) don’t work. What’s more, I can’t even open them in Preview on my Mac.
There was probably an update recently, but I noticed this problem yesterday. I hadn’t used Photomator at all over the past few weeks.
The same issue occurs in Pixelmator Pro (everything is up to date).
[Edited by Moderator]
Photomator CR3 files not working
