Cycle count for brand new device

Question

Level 1

4 points

Cycle count for brand new device

i got a brand new 17 pro max and when i checked the battery cycle count i found it 1 cycle count before i used is this normal or it must be zero cycle count as a new device

iPhone 17 Pro Max, iOS 26

Posted on Feb 8, 2026 7:19 PM

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Answer 1

Bob Timmons

Level 10

185,594 points

Feb 8, 2026 7:29 PM in response to Bassam-

Normal. The phone was likely tested before it shipped from the factory. A non-issue.

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Answer 2

Jeff Donald

Level 8

45,984 points

Feb 8, 2026 7:24 PM in response to Bassam-

It’s normal. I was an Apple Store manager and occasionally new product would be opened and there would already be one cycle count. It’s nothing to worry about.

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