How do I report an unauthorized iCloud+ payment and missing storage upgrade?

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How do I report an unauthorized iCloud+ payment and missing storage upgrade?

Money deducted through autopay for iCloud yet it doesnt show in the support tab of apple for filling a refund for it and neither do i have received the upgraded storage. This is highly unacceptable from a company like apple to run such scams. I have mailed regarding the same on india_support@apple.com, which asks me to raise a ticket on the report a problem tab, i would have done that if this would be actually shown over there in the payments history, that doesn’t shoe receiving this payment, and i dont get to report as well as i dont get my upgraded storage.

i need a resolution to this, being a student my money matters to me. Shame on apple.

[Edited by Moderator]

Original Title: iCloud+ scam

iPhone XR, iOS 17

Posted on Feb 9, 2026 1:21 PM

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Answer 1

Feb 9, 2026 3:14 PM in response to devyansh225

Login in to https://reportaproblem.apple.com to find the charge and request a refund.

If this was for iCloud+, it does not appear in your normal subscriptions list.

You can see your storage level and active subscription in Settings ➜ Account ➜ iCloud

If you wish to cancel the storage subscription you can follow the steps in the link below.

click here ➜ Downgrade or cancel your iCloud+ plan - Apple Support

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