FIX FOR iMac Retina 5K 27" SHUTTING DOWN WHILE IN USE

FIX FOR iMac Retina 5K 27" SHUTTING DOWN WHILE IN USE

My iMac Retina 5K 27" was constantly shutting down while I was using it. After trying for more than a couple of years to find the problem, I placed a small personal fan behind my monitor. Since the first day I placed the little fan, my iMac has NOT SHUT DOWN even once regardless of how much time I have been using the computer. Added bonus--the little fan circulates the air around my workspace.

iMac 27″, macOS 12.7

Posted on Feb 10, 2026 6:11 PM

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Question marked as Top-ranking reply

Posted on Feb 11, 2026 4:57 PM

i would first peer into the air-intake vent slots running along the bottom just below the Apple logo (see photo) to see if that could be an issue


power the unit off, unplug it from power

set it on its back (screen pointing up)

shine a light into the vent slots


look 1.5 inches inside and see if the grid holes are plugged up (pictured in clean state)

next does the exhaust vent on the backside of the unit appear dirty


IS THE INTERNAL FAN WORKING especial under CPU load (it may have broken)?

the fan comes and and goes depending on CPU/SSD/RAM/GPU load, but you should be able to hear the fan and feel the exhaust vent for air flow (perform this check when the machine is under heavy load, not idling)


Google ways to monitor internal heat temperature on Intel iMac...


MOST LIKELY a clogged up internal is a contributing factor

that solution would be to remove the LCD screen assembly and blow out the dust -- it's the only way I know to effectively clean out the internal from dust

and a good time to upgrade to a SATA SSD


if you blast air INTO the intake to clear the grids -- you are only moving it deeper internally (what you don't want)


this routine maintenance would be a minimal charge for a shop with little risk of them damaging anything






3 replies
Question marked as Top-ranking reply

Feb 11, 2026 4:57 PM in response to bigfoot318

i would first peer into the air-intake vent slots running along the bottom just below the Apple logo (see photo) to see if that could be an issue


power the unit off, unplug it from power

set it on its back (screen pointing up)

shine a light into the vent slots


look 1.5 inches inside and see if the grid holes are plugged up (pictured in clean state)

next does the exhaust vent on the backside of the unit appear dirty


IS THE INTERNAL FAN WORKING especial under CPU load (it may have broken)?

the fan comes and and goes depending on CPU/SSD/RAM/GPU load, but you should be able to hear the fan and feel the exhaust vent for air flow (perform this check when the machine is under heavy load, not idling)


Google ways to monitor internal heat temperature on Intel iMac...


MOST LIKELY a clogged up internal is a contributing factor

that solution would be to remove the LCD screen assembly and blow out the dust -- it's the only way I know to effectively clean out the internal from dust

and a good time to upgrade to a SATA SSD


if you blast air INTO the intake to clear the grids -- you are only moving it deeper internally (what you don't want)


this routine maintenance would be a minimal charge for a shop with little risk of them damaging anything






FIX FOR iMac Retina 5K 27" SHUTTING DOWN WHILE IN USE

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