Unable to install ChatGPT on MacBook Pro with Tahoe OS

I am unable to install ChatGPT on one of my MacBook Pro laptops that has Tahoe OS. I had no problem installing on a different mackbook pro with Sonoma 14.75. I do not understand why I can't.

MacBook Pro 16″, macOS 14.7

Posted on Feb 11, 2026 6:41 AM

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Posted on Feb 12, 2026 1:38 PM

Dave4321A wrote:

Received this from Open AI chat "Thank you for sharing that detail. If your MacBook Pro is from 2019 and under “Graphics” it says “Intel,” then your device uses an Intel processor, not Apple Silicon.
The ChatGPT macOS app only works on Apple Silicon Macs (M1, M2, or newer). You can still use ChatGPT in your web browser at https://chat.openai.com.


I'm surprised the OpenAI installer doesn't detect and block this with an appropriately-lucid message.


10 replies
Question marked as Top-ranking reply

Feb 12, 2026 1:38 PM in response to Dave4321A

Dave4321A wrote:

Received this from Open AI chat "Thank you for sharing that detail. If your MacBook Pro is from 2019 and under “Graphics” it says “Intel,” then your device uses an Intel processor, not Apple Silicon.
The ChatGPT macOS app only works on Apple Silicon Macs (M1, M2, or newer). You can still use ChatGPT in your web browser at https://chat.openai.com.


I'm surprised the OpenAI installer doesn't detect and block this with an appropriately-lucid message.


Feb 12, 2026 5:19 PM in response to Dave4321A

Dave4321A wrote:

Received this from Open AI chat "Thank you for sharing that detail. If your MacBook Pro is from 2019 and under “Graphics” it says “Intel,” then your device uses an Intel processor, not Apple Silicon.
The ChatGPT macOS app only works on Apple Silicon Macs (M1, M2, or newer). You can still use ChatGPT in your web browser at https://chat.openai.com.



So you discovered the limitation is Intel vs. M-series...?


You do not clarify the resolve if this is the problem.

Feb 12, 2026 1:04 PM in response to Dave4321A

Dave4321A wrote:

When I double click at "Chatgpt" in applications folder I get "You cannot open chatgpt because this application is not supported on this Mac". At "About this Mac", macOS is "Tahoe 26.2"

As per the user byline wchic is not always accurate " MacBook Pro 16″, macOS 14.7 " Sonoma


Is this accurate ?


So the Real issue is not " Unable to install ChatGPT " but rather the Application is not opening for the reasons as per your above


Again, from where exactly did you download this application


There might a version for Apple Silicon Computers and there maybe a version specific for Intel Computers


Which version did you download ?




Feb 11, 2026 7:02 AM in response to Dave4321A

Dave4321A wrote:

I am unable to install ChatGPT on one of my MacBook Pro laptops that has Tahoe OS. I had no problem installing on a different mackbook pro with Sonoma 14.75. I do not understand why I can't.

From where was the ChatGPT .dmg installer download from ?


What is the exact error message ?


You do realize that you can use Apple Intelligence & Siri: On macOS Tahoe, you can integrate ChatGPT directly into the system.


Go to System Settings > Apple Intelligence & Siri > Extensions to enable ChatGP


Thereby eliminating the possible issues with installing this application as a Standalone installation

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Unable to install ChatGPT on MacBook Pro with Tahoe OS

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