I have an IPad Pro, new last year. The NY Times app says that the IPad is not connected to the internet and then freezes. Most of my other apps work fine.
i have removed the app and reinstalled it. That made no difference.
Can anybody recommend a solution?
iPad Pro, iPadOS 26
If you have a VPN App or profiles installed, or a security/AV/firewall App such as Norton, these may be interfering with your iPad's network stack - even if the VPN connection is seemingly turned off. If applicable, the resolution is usually simple; if installed, you may need to remove the Security App and/or VPN from the device.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
If some Apps are working as expected, while others are not - or other devices can connect to your WiFi network - you may find that a restart of your WiFi Router, followed by a restart of your iPad will clear the problem….
To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
If you have a VPN App or profiles installed, or a security/AV/firewall App such as Norton, these may be interfering with your iPad's network stack - even if the VPN connection is seemingly turned off. If applicable, the resolution is usually simple; if installed, you may need to remove the Security App and/or VPN from the device.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
If some Apps are working as expected, while others are not - or other devices can connect to your WiFi network - you may find that a restart of your WiFi Router, followed by a restart of your iPad will clear the problem….
To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Trouble with the NY Times app on my new IPad
