Homekit does not work remotely for control, but does work on local wifi.

Recently, my apple home / home kit stopped working properly. I can no longer control homekit accessories remotely.

I am able to control accessories fine when I am on the same wifi network, but as soon as I go onto cellular they stop working. I can also see the status of all my accessories, whether i am on the same wifi, or remote. It is just control that i seem unable to do. I am able to control the accessories via their native app remotely, just not via home app. This applied to all accessories i own. This series of debugging leads me to believe there is some problem with how my home hub is communicating with apple, or how my iphone is communicating with apple.


I have tried the following steps to resolve it:

  • restart router, modem and home hub (apple tv), restart iphone
  • logged home hub out of icloud account
  • removed hub and readded
  • removed accessory and readded it
  • ensured same icloud account is used for iphone and home hub
  • ensured "control accessories remotely" is on in home app
  • ensured icloud data is saved toggled on for home
  • ensured iphone mobile data is enabled for home.
  • ensured apple tv and iphone are both running latest tvOS/ios 26 respectively.
  • Opted out of CGNAT with my ISP.
  • Asked if my ISP knew of any known issues related to this, they didnt.


I am out of ideas what might else have caused it to go wrong. The only two things i can think of are:

  • the issue seemed to coincide with when i changed ISP.


Are there any other things i should check?

Posted on Feb 12, 2026 3:23 AM

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Homekit does not work remotely for control, but does work on local wifi.

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