No Serial Number and no way to confirm I own an iPad in Lost and Found

muguy wrote:

your Serial number is on the back of the device. See Find the serial number, EID, or IMEI on your iPhone, iPad, or iPod touch - Apple Support

Zenned again. Our new A16 iPad:

Faux-Mac wrote:

I lost my iPad on a plane. I have found it at the Lost and Found in Copenhagen airport. I can see it on the "Find My" app. I activated the Lost message but that won't help since it's WIFI only and there isn't any free WIFI to connect to. Lost and Found has confirmed my very unique iPad case, but they say that can't match my serial number because there isn't one on the iPad. I asked them to try and hold down the button and Ask Siri "who owns the iPad?". They say that doesn't work. They won't release it to me without my passcode which is nuts. We are stuck. Why has Apple stopped putting serial numbers on their iPads.

Should I just give them the passcode and take a chance?

So why wouldn't you give the passcode to prove it is yours?

You tell them, they unlock it with the code and then hand it over to you.

Then you can change the code when you get home.

your Serial number is on the back of the device. See Find the serial number, EID, or IMEI on your iPhone, iPad, or iPod touch - Apple Support

You need to contact Apple Corporate ASAP so they understand that the outcome of their design decision may make your iPad unrecoverable, even though you know exactly where it is.

Not in a feedback link but a real business letter and, were it me, I'd send to ATTN: Legal Affairs. And ask for a formal response.

I found in raising three kids that many people are no longer being taught about business letters in school. If you were not, this may help:

https://owl.purdue.edu/owl/subject_specific_writing/professional_technical_writing/basic_business_letters/index.html

Well then... Triumph of design?