MacBook Pro Touch ID not working after 26.3 update

After the 26.3 update, I can no longer unlock my MacBook Pro (M1 Max) using Touch ID.


After the machine has locked, I have to enter my password to unlock it (there's no option to use Touch ID). Touch ID does still work, it's just not available on the unlock screen.


I tried going to Settings / Touch ID & Password, then toggling the "Use Touch ID to unlock your Mac" option. (To be clear, this was ON before I toggled it.) When I set it back to ON, I get prompted for my password. However, it seems, despite entering the correct password, MacOS prevents me from re-entering it for an increasing duration (just now, it was disabled for 19 minutes):


After the required period has elapsed, I can typically login at the second attempt, but Touch ID is still unavailable when the machine next locks.


In case it's relevant, I'm using an Active Directory server to authenticate my login (it's running and available).


I did not ever have this issue prior to the 26.3 update (although MacOS's support for AD completely sucks).


Any suggestions?

MacBook Pro 16″, macOS 26.3

Posted on Feb 13, 2026 9:24 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2026 9:58 AM

Hi,

I have the same problem with a MacBook Pro M4 and a standard session.

I tried several things and even reinstalled macOS, but nothing worked...


On the other hand, Touch ID worked well to unlock my applications. It was only for unlocking my session that Touch ID wasn't working.


To check that the problem did not come from my session, I finally created a new standard session called "test" and there Touch ID was indeed offered after locking this session!


But the surprise was when I logged in again to my old user session, Touch ID miraculously came back!


I destroyed this "test" session and now everything works normally.


Everything happened as if the creation of this new “test” session had unlocked the Touch ID mechanism.


It looks like a bug in version 26.3.


Let me know if this tip solved your problem.


Kind regards

34 replies

Mar 1, 2026 10:56 AM in response to TheSimulator

Same problem here. After locking the screen, touch id for logging back in is not offered (no text at all below password box). I did find a way re-enable it without logging in, using the multi-user capability.


From the lock screen, with touch id not being offered, if you already have another user set up:

  1. Select one of the other users, as if you are going to log in to that one. Login switches to prompting for that user's password. Text appears under the password entry box ("Your password is required..." or "Touch ID or Enter Password").
  2. Don't log in. Instead, just switch back to the original user. The login prompt now displays "Touch ID or Enter Password" text under the password entry box, and Touch ID works to log in.


This only fixes it for one time -- as soon as you lock the screen again, the problem shows up again. So you have to do the whole rigamarole again. But for me, going through the two user switches is slightly faster than typing in my password.

Feb 24, 2026 7:38 AM in response to TheSimulator

For me, nothing worked except a reboot. I assume this resets and reinitializes the T2 chip, after which everything works again. I’ve also noticed significant battery drain, high resource usage, and overall slowness since updating to macOS 26. I understand that the system needs time to reindex after a major update, but even after that process completed, the slowness and battery drain persisted. Immediately after the update, I also received a notification that my battery needs replacement.

Feb 17, 2026 12:25 AM in response to Steve Mattson

This is the perfect solution. I tried to feed it back into ChatGPT since their solutions were ineffective. At least they were able to clearly document it for me:


You can mark this as a work around for the issue. It not fixed, but this is a solid work around. You can close the case.


If Touch ID fails only at lock screen:

1. Log into an Administrator account.

2. Ensure Touch ID is configured for that admin.

3. Lock screen → test Touch ID (should work).

4. Log out.

5. Log back into the affected (non-admin) account.

6. Lock screen → Touch ID now works.


No Safe Mode required.

No Terminal required.

No reinstall required.


From ChatGPT:


Your Hypothesis About Admin Privileges


You may be right that:

• This does not occur when the primary account is Admin.

• It may only surface on Standard user accounts after the update.


That would explain why this bug hasn’t appeared widely in reports — most single-user Macs use admin accounts.

Feb 17, 2026 12:10 AM in response to Steve Mattson

This worked for me 100%. I logged out of my regular account (no admin privileges) and logged into admin. It installed a bunch of updates since I usually don't log into this account. I even had to manually setup a fingerprint since I never use it. I did, locked my screen, and Touch ID worked like a champ.


I logged out, logged in as me, locked my screen, and boom....Touch ID works.


Definitely a bug, and I am so glad for the work around! I will upload this to ChatGPT since it had me running all over with things that did no good.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro Touch ID not working after 26.3 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.