Auto-renewed subscription refund rejected; manual review?
Hello,
I would like to ask for advice regarding a refund request.
My annual subscription was automatically renewed on February 12, 2026 after a trial period. I did not intend to continue with the annual plan and noticed the charge shortly after it was processed. I submitted a refund request immediately and have not used the subscription since the renewal.
However, my refund request was rejected twice.
Has anyone experienced a similar situation? Is there any way to request a manual review or speak directly with an Apple representative?
Thank you in advance for your help.