MacBook Pro M5 serial number identifies as M4

milander wrote:

It says M5. Like you said it is probably a glitch with the trade in system. Thanks for your help.

You can report the bug:

for “Apple website” on their feedback

Feedback - Apple.com Website - Apple this includes:

and/or Call Customer Support (800) MY–APPLE (800–692–7753)

Check Apple menu  > About This Mac.

What does it tell you there?

Yes, it is strange.

Apple's system does not typically accept any current Mac model as qualified to be used as a trade in.

I suspect this serial number error is a hiccup in the trade-in system.

Go here https://checkcoverage.apple.com/products?locale=en_US

and plug in your serial number. What does it tell you about the computer there? This link is unrelated to trade-in offers.