No sound on video recorded on iPhone 17 Pro Max

Hi, are you currently or have you recently used an external microphone or recording equipment? There have been a few posts over the last 4 or 5 months, but it’s always random and not repeatable so that any troubleshooting can be done.

The in app preview has a speaker mute button so always be sure audio is unmuted when reviewing. Even better is to review in an editing app like iMovie, Final Cut Pro or DaVinci Resolve. They have VU meters that display audio if accidentally recorded very low.

It could certainly be a glitch in a microphone. A simple restart will usually resolve a microphone glitch. Are you recording your audio in Stereo, Mono or Spatial?

I don’t record video using the Apple Camera app. I use Blackmagic Camera, it’s free and had on screen VU meters when recording video. I can visually confirm audio is being recorded.

No external devices used. I had used AirPods the day before, but some videos recorded afterwards do have sound. It does appear to have been a glitch with the microphone as it resolved after a restart of the phone. I noticed the issue when I posted a video to social media and on playback it said the clip had no sound. Going into photos on my phone and playing the clip, the speaker icon to mute/unmute sound was greyed out and unselectable.

I do have the Blackmagic app, but had been using the Apple camera app as I had been taking photos, so it was just easy to do video in between photos while the app was open, made easier by having the camera control button so all I had to do was hold the button down.

I’ll look at using Blackmagic next time I do video, at least I’ll be able to check the microphones aren’t glitched before starting recording.

Thanks for the reply and suggestions.

Front camera, rear camera, screen recording or what exactly? What were your video recording settings? Do you use an app the shows VU meters so you can monitor audio? Were you using headphones or AirPods to monitor audio?

I’ve just noticed this on a few holiday videos I **** today. We are on a cruise in Norway (from Australia) and just passed one of the sister ships, which I recorded. Ships pass reasonably close, horns sounding, passengers waving and yelling to each other. Played it back, no sound, and the speaker icon is greyed out. 3 other videos are the same, with others from earlier today playing fine. Recording was with the stock camera app, no settings to prevent audio recording. A restart of the phone and it’s working again. Very disappointed, a one off opportunity wasted by a glitch. If the sound was recorded, but muted and recoverable that’d be ok, but I’m pretty sure there was no sound recorded at all, so I’m SOL.

17 pro max, running iOS 26.3.

Hi, this is not Apple Support. Apple and Apple Support do not participate in the communities here. They only moderate our posts to insure all user guidelines are followed in regard to content and user behavior. Your comments and feelings will not be reviewed by Apple. Apple will make changes based partially on the feedback they receive through their official channel, linked below .

Product Feedback - Apple

Hi Jeff. I’m aware this is not apple support, and will provide feedback to them. I found the original post when searching the issue, and was just sharing my experience with the OP, as it appears it isn’t an isolated issue.

Cheers.

You’re welcome and safe travels!

As a final thought, make sure Spatial Audio is not selected. Use stereo or mono.