sahajaddin wrote:
11% battery health drops just 287 charge cycles on my iphone 15 (1 year 16 days age) with normal usage maintaining 20 to 90 charging pattern . No gaming just use normal social media apps . Daily battery usage in between 60 to 80%
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How is this considered as normal and expected from apple customers support team?
This isn't Apple Support Team. This is a user to user only forum, which Apple neither participates nor reads for user feedback.
On average, your battery will lose approximately 1% per month. You've owned your phone for going on 13 months and you've lost 11% in battery health. There's nothing unacceptable about what you're seeing. What would have been unacceptable would have been to see your battery health dip to 80% in 12 months and had that happened, it would have been replaced under warranty. But your phone is operating within normal boundaries.
Most of us senior members here don't use the Charging Limit. We use Optimized Battery Charging and we plug our phones in to charge when we go to bed at night and leave them plugged in all night, every night. We wake to a fully charged phone, which should have also backed up while we slept.
When your battery health dips to 80%, that's when you'll want to schedule an appointment with Apple to have the battery replaced. If you had purchased an AppleCare+ plan when you bought your phone, the cost to replace the battery is $0. If you didn't buy AppleCare+, the cost is $99 (in the US).