Apple Watch 5 unresponsive with a black screen

My Apple watch 5 is unresponsive. There is a black screen always, but I can hear little dings at times, probably for messages. Yet it doesn't ring for phone calls. I've tried restarting it with my phone to no avail. Help! I'm lost without it!


Posted on Feb 18, 2026 9:49 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2026 12:28 AM

Has the battery ever been replaced? The battery in my old Series 5 had to be replaced after almost 3 years of usage, when the battery health dropped below 80% and I had to charge the watch multiple times per day.

If your battery is defective, it might expand, which can cause other hardware failures.


In any case, you should get the watch diagnosed by visiting an Authorised Apple Service Provider next to your place, or by contacting the official Apple Support:

Apple - Find Locations

Apple Watch Service and Repair - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 19, 2026 12:28 AM in response to Koontzw

Has the battery ever been replaced? The battery in my old Series 5 had to be replaced after almost 3 years of usage, when the battery health dropped below 80% and I had to charge the watch multiple times per day.

If your battery is defective, it might expand, which can cause other hardware failures.


In any case, you should get the watch diagnosed by visiting an Authorised Apple Service Provider next to your place, or by contacting the official Apple Support:

Apple - Find Locations

Apple Watch Service and Repair - Apple Support


Apple Watch 5 unresponsive with a black screen

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