Remove Apple ID balance to change region

Hello,

I have a remaining balance of €0.16 on my Apple ID and I cannot change my region because of it.

I would like to switch my Apple ID region to Canada.

Could you please remove the remaining balance so I can update my region?

iPhone 17 Pro, iOS 26

Posted on Feb 18, 2026 12:18 PM

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Question marked as Top-ranking reply

Posted on Feb 18, 2026 12:19 PM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

1 reply
Question marked as Top-ranking reply

Feb 18, 2026 12:19 PM in response to kama50

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

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Remove Apple ID balance to change region

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