How to resolve Activation Lock issue after iOS update?

Apple has just updated my iOS last night and I cannot get into my phone as it doesn’t recognize my Activation lock password ??? Anyone have any suggestions?


[Re-Titled by Moderator]

Original Title: Recovery after updating.


iPhone 17 Pro, iOS 26

Posted on Feb 19, 2026 10:38 AM

Reply
2 replies

Feb 19, 2026 10:46 AM in response to johnosr

Was this iPhone possibly purchased used?


If you have a purchase receipt for this iPhone from Apple or an Apple authorized reseller, you can start an Activation Lock request:


https://support.apple.com/en-us/108934


If not, you will need that Apple Account password.


Activation Lock shows a hint about the account used. It usually shows the first letter, and the domain.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to resolve Activation Lock issue after iOS update?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.