How to get a paid replacement for a cracked iPhone 16 Pro Max screen at an Apple service center?

My iPhone 16 Pro Max screen is cracked and there's no display. The device goes into software mode. Can I get a paid replacement at an Apple service center?


[Edited by Moderator]

Original Title: Screen is craked.

Posted on Feb 20, 2026 7:39 AM

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Question marked as Top-ranking reply

Posted on Feb 20, 2026 7:43 AM

Take the phone in to the Apple Store / Genius bar or an authorized Apple service shop. You can find a list of authorized shops in your area by using this link:


https://locate.apple.com/


Any data that you have not previously backed up will be lost as part of the screen replacement process.

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How to get a paid replacement for a cracked iPhone 16 Pro Max screen at an Apple service center?

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