How to get a paid replacement for a cracked iPhone 16 Pro Max screen at an Apple service center?

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Level 1

4 points

How to get a paid replacement for a cracked iPhone 16 Pro Max screen at an Apple service center?

My iPhone 16 Pro Max screen is cracked and there's no display. The device goes into software mode. Can I get a paid replacement at an Apple service center?

[Edited by Moderator]

Original Title: Screen is craked.

Posted on Feb 20, 2026 7:39 AM

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Answer 1

Bob Timmons

Level 10

192,646 points

Feb 20, 2026 7:43 AM in response to AzizAkda

Take the phone in to the Apple Store / Genius bar or an authorized Apple service shop. You can find a list of authorized shops in your area by using this link:

https://locate.apple.com/

Any data that you have not previously backed up will be lost as part of the screen replacement process.

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How to get a paid replacement for a cracked iPhone 16 Pro Max screen at an Apple service center?

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