I am unable connect my Bluetooth mouse ( Articfox Mouse) with my current Mac book air m4, while I was able to connect it to my previous Mac book pro M1. I have already tried all steps.
The mouse shows up in the bluetooth connection spot, but when I click connect it keeps loading and does not connect. The mouse has 2 bluetooth pairing and I have tried with both, and still it does not work
MacBook Air 13″, macOS 26.3
I believe what you’re seeing is a "pairing stall" rather than a discovery problem, which usually points to either a Bluetooth cache issue on macOS or the mouse still holding an old bonding record from the previous Mac.
Let's start with by you telling us which exact model your Articfox mouse is.
Since the device appears but won’t complete connection, I suggest that you focus on fully resetting both sides rather than standard pairing retries. Start by removing the mouse from Bluetooth settings (even if it shows as “Not Connected”), then toggle Bluetooth off, reboot the Mac, and toggle it back on after login. Also confirm the mouse is truly in pairing mode — many dual-mode mice require holding the pairing button several seconds until the LED flashes rapidly.
Next, I suggest that you clear potential stale pairings on the mouse itself. Many dual-Bluetooth devices maintain separate memory slots; check the mouse manual for how to do a full reset.
I believe what you’re seeing is a "pairing stall" rather than a discovery problem, which usually points to either a Bluetooth cache issue on macOS or the mouse still holding an old bonding record from the previous Mac.
Let's start with by you telling us which exact model your Articfox mouse is.
Since the device appears but won’t complete connection, I suggest that you focus on fully resetting both sides rather than standard pairing retries. Start by removing the mouse from Bluetooth settings (even if it shows as “Not Connected”), then toggle Bluetooth off, reboot the Mac, and toggle it back on after login. Also confirm the mouse is truly in pairing mode — many dual-mode mice require holding the pairing button several seconds until the LED flashes rapidly.
Next, I suggest that you clear potential stale pairings on the mouse itself. Many dual-Bluetooth devices maintain separate memory slots; check the mouse manual for how to do a full reset.
Articfox Mouse not connecting to MacBook Air M4 Bluetooth
