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Matmuja Author

Level 1

4 points

My phone is not working is run diagnostics

run diagnostics

iPhone 11 Pro, iOS 26

Posted on Feb 23, 2026 4:46 PM

Top-ranking reply

TheLittles

Level 10

211,647 points

Posted on Feb 23, 2026 5:12 PM

"My phone is not working is run diagnostics"

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Now working? How so? To run diagnostics software, you'll need to have this up and running. Elsewise it's hardware diagnostics.

Get your iPhone Serviced:

To get this diagnosed hands-on, get the serviced by Apple or an AASP:

A. Take to an Appel store:

You'd setup a Genius Bar Appointment at your local Apple Store, taking it in for service. There, it will be diagnosed, and you'll be provided with your options.

Or...

B. Take this to an AASP:

See an AASP (Apple Authorized Service Provider) in your local area...

Contacting an AASP:

Go Here: Find Locations - Apple Authorized Reseller
Click: Service & Support
Enter: your location information
See: if there is an AASP nearby
Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone

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My phone is not working is run diagnostics

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