Unable to change Apple ID country due to remaining balance

Dear Apple Support,


I would like to change the country/region of my Apple ID. However, I am unable to proceed because there is a remaining balance in my account that I cannot use.


Since this small balance cannot be spent, I kindly request that the remaining Apple ID balance be removed or reset so that I can complete the country change process.


Account details:

Apple ID: kerimogutcu@gmail.com


Thank you for your assistance. I look forward to your help in resolving this issue.


Best regards,

kerim öğütcü

iPhone 13 Pro, iOS 26

Posted on Feb 23, 2026 6:40 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2026 6:46 PM

The people on these boards are mostly other customers, not Apple Support, and can't. Buy something more expensive than your balance and use a different payment method from the current region for the extra amount; if you can't, click here and ask the iTunes Store staff to zero it.


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Unable to change Apple ID country due to remaining balance

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