Problem with the iphone after update

I updated my iphone 14 pro to 26 ios, after that the phone started to freeze abruptly, apps stopped opening, the reset didn't work, the phone froze, I restored it from a backup, restored it as a new phone, but after some time the problem reappeared. I used this phone as a modem to connect my ipad pro 10.5, and it started having the same problems as the phone. Can you tell me what to do?

iPhone Air

Posted on Feb 24, 2026 2:07 AM

Reply
2 replies

Feb 24, 2026 2:32 AM in response to Michael95_Ost

Reading the troubleshooting steps you already performed (to no avail), and if you already contacted (unsuccessfully) your cellular carrier explaining your problem / checking your hotspot plan, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Feb 24, 2026 2:15 AM in response to Michael95_Ost

Hello Michael95_Ost,

In this Apple English Community, you might have more chances to get a reply if you could re-post your question in English. If you have difficulties with this language, please use an online translator or contact Apple Support in Russian directly using this link:--> Обращение — официальная служба поддержки Apple (RU) (that's not a Community, it's an Apple Official Contact)


Or, if you're more familiar with a different language, see the list of other available Apple Support Communities around the world, and join your preferred one (by tapping/clicking the related link in blue):

German:--> Offizielle Apple Support-Community

French:--> Communautés d’assistance Apple officielles

Español:--> Comunidades de soporte de Apple oficiales

Português:--> Comunidades oficiais de suporte da Apple

Chinese:--> Apple Support Chinese Community

Korean:--> Apple Support Korean Community

Japanese:--> Apple Support Japanese Community


Thanks and regards

Giulio

Problem with the iphone after update

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