Refund for unauthorized charge from N2P*allmartgoods

Subject: Refund request for unauthorized charge (N2P*allmartgoods HongKongHKG)

Dear Apple Support,

I would like to request a refund for an unauthorized charge of 34,14 € from N2P*allmartgoods HongKongHKG, made at 20:24.

Transaction code: ****

I do not recognize this transaction and have not made any purchase from this merchant. I am concerned that this may be fraudulent activity, especially as it appears the company may have changed its name.

Please review this matter and process a refund as soon as possible.

Thank you for your assistance.

Kind regards,

Laima ***


[Edited by Moderator]

iPhone XS, iOS 18

Posted on Feb 24, 2026 9:58 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2026 10:29 PM

Sorry, but this is a user to user forum, and the official Apple Support can not be reached by posting here.


Did you use Apple Pay as a payment? If yes, your will have to contact your bank about this.


If you have used an Apple Card:

How to report a transaction issue or dispute a charge to your Apple Card - Apple Support


In case you purchased apps or content from the Apple directly, follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 24, 2026 10:29 PM in response to laima256

Sorry, but this is a user to user forum, and the official Apple Support can not be reached by posting here.


Did you use Apple Pay as a payment? If yes, your will have to contact your bank about this.


If you have used an Apple Card:

How to report a transaction issue or dispute a charge to your Apple Card - Apple Support


In case you purchased apps or content from the Apple directly, follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support

Refund for unauthorized charge from N2P*allmartgoods

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