Refund for unauthorized charge from N2P*allmartgoods

Subject: Refund request for unauthorized charge (N2P*allmartgoods HongKongHKG)

Dear Apple Support,

I would like to request a refund for an unauthorized charge of 34,14 € from N2P*allmartgoods HongKongHKG, made at 20:24.

Transaction code: ****

I do not recognize this transaction and have not made any purchase from this merchant. I am concerned that this may be fraudulent activity, especially as it appears the company may have changed its name.

Please review this matter and process a refund as soon as possible.

Thank you for your assistance.

Kind regards,

Laima ***


[Edited by Moderator]

iPhone XS, iOS 18

Posted on Feb 24, 2026 9:58 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2026 10:29 PM

Sorry, but this is a user to user forum, and the official Apple Support can not be reached by posting here.


Did you use Apple Pay as a payment? If yes, your will have to contact your bank about this.


If you have used an Apple Card:

How to report a transaction issue or dispute a charge to your Apple Card - Apple Support


In case you purchased apps or content from the Apple directly, follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 24, 2026 10:29 PM in response to laima256

Sorry, but this is a user to user forum, and the official Apple Support can not be reached by posting here.


Did you use Apple Pay as a payment? If yes, your will have to contact your bank about this.


If you have used an Apple Card:

How to report a transaction issue or dispute a charge to your Apple Card - Apple Support


In case you purchased apps or content from the Apple directly, follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund for unauthorized charge from N2P*allmartgoods

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