iPhone 17 Pro Max Live Caption stuck on downloading 0

Iphone 17 pro max with IOS 26.3


When I enable Live Caption, I get a downloading 0% liek forever. It never goes away and I don't get the Live caption window.


Tried a restart, reset. WIFI is good.


Any ideas? Thanks

iPhone 17 Pro Max

Posted on Feb 25, 2026 6:10 AM

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Question marked as Top-ranking reply

Posted on Feb 25, 2026 6:36 AM

Perhaps a long shot:


Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. Updates sometimes "break" VPN, and it needs to be removed. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

1 reply
Question marked as Top-ranking reply

Feb 25, 2026 6:36 AM in response to martinfromgatineau

Perhaps a long shot:


Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. Updates sometimes "break" VPN, and it needs to be removed. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

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iPhone 17 Pro Max Live Caption stuck on downloading 0

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