unable to sign into imessage and Facetime

Macbook Pro 2010 high seirra v.10.13.6 all sotware updated.Apple ID confirmed and correct checked on website.The question is after restarting everything is working and signed in icloud all goodbut will not let me sign into Facetime amd imessage."Error message keeps telling me apple ID and/or password. not correct" "Error fail at authentification."

MacBook Pro 13″

Posted on Feb 25, 2026 10:48 AM

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Posted on Feb 25, 2026 11:48 AM

shantigohil wrote:

Macbook Pro 2010 high seirra v.10.13.6 all sotware updated.Apple ID confirmed and correct checked on website.The question is after restarting everything is working and signed in icloud all goodbut will not let me sign into Facetime amd imessage."Error message keeps telling me apple ID and/or password. not correct" "Error fail at authentification."

follow steps here http://support.apple.com/kb/TS4268

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Question marked as Top-ranking reply

Feb 25, 2026 11:48 AM in response to shantigohil

shantigohil wrote:

Macbook Pro 2010 high seirra v.10.13.6 all sotware updated.Apple ID confirmed and correct checked on website.The question is after restarting everything is working and signed in icloud all goodbut will not let me sign into Facetime amd imessage."Error message keeps telling me apple ID and/or password. not correct" "Error fail at authentification."

follow steps here http://support.apple.com/kb/TS4268

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unable to sign into imessage and Facetime

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