How to re-sync or re-index an empty Apple Music library in Family Sharing?

Question

I’m part of an active Apple Music Family Sharing plan.

My subscription is active, region matches the organizer (Ukraine),

but my iCloud Music Library is completely empty like a new account.

Please re-sync or re-index my Apple Music library.

[Re-Titled by Moderator]

Original Title: Apple Music

iPhone 17, iOS 26

Posted on Feb 25, 2026 12:10 PM

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Answer 1

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Community+ 2026

Level 10

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Hello,

This is a user to user forum, you are not addressing Apple here. As such we have no access to your account to re-sync or re-index anything. I doubt Apple can either.
You can go to Settings ➜ Apps ➜ Music ➜ Sync Library and make sure it's turned on. Also, make sure it's turned on, on the device that still has the full library you want to sync. Normally a computer, Mac or PC.
You won't get music from other family members if that's what you are thinking. It only syncs music from your own Library on another device.
1. click here ➜ Use Sync Library with your Apple Music subscription - Apple Support

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