Help me to reset the password

I forgot my icloud password then the account got locked after that i got to reset password it says give us a phone number to send a message when we check ur information after some days an icloud message says u can now reset ur password but when i enter the site it says give us the phone number that u provided last time i gave them it and no code sent why????

iPhone 12 Pro Max, iOS 18

Posted on Feb 26, 2026 3:03 PM

Reply
1 reply

Feb 26, 2026 6:08 PM in response to starry160

Were you doing account recovery? If yes, read this article: https://support.apple.com/118574

Did you use other equipment while the request was being processed? Note the two sections about how using devices while using Account Recovery may result in the request being cancelled automatically.

2) If the request was not canceled but you did not receive a message by the time anticipated, go directly to https://apple.com/recover Follow the directions to regain account access.


E.g.

https://discussions.apple.com/thread/256208323

Doesn’t have old telephone and recovery link is being sent to an address to which the person does not have access.




https://support.apple.com/118574

says, “If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to iforgot.apple.com. Follow the instructions to regain access to your Apple Account.”


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Help me to reset the password

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