Apple Intelligence not working: An error occurred when running the model.

Hey there lovely people actually I’ve had this problem with Apple Intelligence since it’s released and every time I try to run through a prompt or use it in shortcut apps it keeps saying an error occurred. I’m gonna include the error here:

An error occurred when running the model.

i’ve no idea what’s wrong with it. I’ve tried deleting the Apple Intelligence and reinstalling it nothing worked and it even doesn’t work with ChatGPT however that I have a pro ChatGPT account but again the same error every time however sometimes I’m able to use on device model, which is not that good

iPhone 16 Pro, iOS 26

Posted on Feb 27, 2026 4:19 AM

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Question marked as Top-ranking reply

Posted on Feb 27, 2026 5:31 AM

Please try Reset Network Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This clears Wi-Fi passwords and DNS caches that might be blocking the "Cloud Compute" part of the model.

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Apple Intelligence not working: An error occurred when running the model.

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