Android to iPhone transfer failed, no apps

new phone set up from Android to IOS. During the set up, it cancelled but didn’t transfer any apps to the iphone. Do I reset the phone and erase? If so, will it allow me to set my phone up again without losing everything?

iPhone 17 Pro, iOS 26

Posted on Feb 28, 2026 7:36 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2026 8:09 PM

Erase the iPhone and run Move to iOS again from the setup screen. You must wipe the iPhone first, because Move to iOS only works during initial setup.


  • Settings ➡️ General ➡️ Transfer or Reset iPhone ➡️ Erase All Content and Settings
  • Restart setup ➡️ choose Move Data from Android
  • Start the transfer again from the Android phone


Nothing on the Android phone is erased, so you won’t lose any data.


Axel F.

5 replies
Question marked as Top-ranking reply

Feb 28, 2026 8:09 PM in response to Shotgun07

Erase the iPhone and run Move to iOS again from the setup screen. You must wipe the iPhone first, because Move to iOS only works during initial setup.


  • Settings ➡️ General ➡️ Transfer or Reset iPhone ➡️ Erase All Content and Settings
  • Restart setup ➡️ choose Move Data from Android
  • Start the transfer again from the Android phone


Nothing on the Android phone is erased, so you won’t lose any data.


Axel F.

Feb 28, 2026 8:11 PM in response to Shotgun07

Not all apps will transfer:

Here's what gets transferred: contacts, message history, SMS messages, camera photos and videos, photo albums, files and folders, accessibility settings, display settings, web bookmarks, mail accounts, WhatsApp messages and media, Voice Memos, call history, and calendars. If they're available on both Google Play and the App Store, some of your free apps will also transfer. After the transfer completes, you can download any free apps that were matched from the App Store.

From https://support.apple.com/en-us/118670


Provided that you have your current. device, you can try transfer again


Android to iPhone transfer failed, no apps

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